Print

Customer Testimonials

Hear What Our Customers Have to Say

"Consistent Service"

This is the second vehicle purchased from (my salesperson) at Fort Wayne Toyota, throughout both sales he was extremely patient, helpful and didn't pressure us into buying. Furthermore, on a day when (our salesperson) could not be there another team member stepped in and was equally helpful. Overall I felt (my salesperson) was honest and is someone I would definitely do business with again.

Dan Brogan

"Top Dealer Ratings"

My Review of Fort Wayne Toyota Lexus:
Kyle was very helpful when we called to ask about a Ford Ranger. He was very honest about the ranger and went to bat for us to try to get a better price. But it is a good truck. Kyle is very friendly and is all about customer service. We had a very good experience working with him. No pressure.

My Review of Fort Wayne Toyota Lexus:
This was an excellent dealership to shop from, my favorite convenience was that you can easily go online and look at the inventory and it's clearly marked!! I saw a car I was interested in and I made an offer online, I was contacted soon after by Dave Hess and I scheduled an appointment to go and look at the car as well as some other in the price range we were comfortable in!! Dave was easy going and so professional also, he knew his stuff when it came down to purchasing a vehicle and was NOTHING like the typical pushy sales consultants I've dealt with before!! Dave took my fiance and I to look at several cars that were in our budget, and when we came to a obstacle of the vehicle we really wanted being a little out of our price range, he went above and beyond and got us the perfect price!! I absolutely LOVE LOVE LOVE my car, and it's even more exciting because I got it at such an excellent price!! I went to many dealerships before and walked away from several of them because they were so pushy, or not staying in the price range we wanted, however Dave listened to all of my concerns about the car as well as the price and met all of my expectations!! Dave even called the very next day to check in and make sure everything was great and that I was completely happy with our purchase, it was so nice!! I will NEVER shop at another dealership except for Toyota of Fort Wayne and I will definitely be asking for Dave Hess for sure, and I recommend anyone whom is looking for a nice, dependable vehicle at a great price and a easy going and professional experience go see Dave Hess he was a pleasure to shop with!! I'm recommending all of my family and friends there from now on!!


Michael was an amazing guy to deal with. We never intended to buy that day because we knew no dealer would give us a decent trade in for our current vehicle. Then we met Michael. Not only was the trade in amount MORE than fair, the price BEFORE trade in was well below blue book and kelley book values. While they were inspecting our car, we went online and researched suggested price for the car we purchased and it was 20-25% below recommended price. Then after trade in value....done deal. A car transaction can be hell with two little kids, but Michael kept them entertained with his computer while we worked. His follow up was outstanding, also mailing our kids a dvd as a gift. It was perfect. I will always deal with Michael from now on. EXCELLENT!

Excellent service! Herb and Andy provided a good service. I was offered a test drive. I was provided with all information that I required including invoice price.They offered a resonable price and trade in package that met my needs. Look forward for a continued great realtionship with the Toyota brand.

This is the second vehicle purchased from Andy at Fort Wayne Toyota, throughout both sales he was extremely patient, helpful and didn't pressure us into buying. Furthermore, on a day when Andy could not be there another salesperson stepped in and was equally helpful. Overall I felt Andy was honest and is someone I would definitely do business with again.

I just purchased a new Venza. This is my fourth Toyota. I have been having all of my service done for the last 15 years at Fort Wayne Lexus Toyota. All of the service staff have always been very helpful. Mike Lefler has sold me my last 2 Toyota's. A great salesman. No high pressure like a lot of salespeople. Of course, the car sells itself. All Mike had to do was write up the order. Mike did point out the features on the car which helped. He seemed to know what he was talking about. Good product knowledge.

Dearlerrater.com reviews

"Great Purchase Experiences"

We purchased a brand new Toyota Sequoia, and our salesman Michael Smith was great at helping us choose what best suited our family! We absolutely LOVE our sequoia, and have highly recommended both the vehicle and Michael to our friends! We have purchased 3 vehicles from Michael & Fort Wayne Toyota in the past 3 years. S.M., Wabash

 

We dealt with Michael Smith and had a very positive experience. With several drivers in our family, when we need another vehicle he is great about keeping his eyes open for what we are looking for, and letting us know when what we are looking for comes in, or if they have something on one of their other lots. H.K.

 

I had a great experience with Fort Wayne Toyota and Michael Smith. He really helped me determine what I needed and could afford. I mean he REALLY did. Pointed out some key factors that would have a major impact on me and I am a satisfied customer. T.R.

 

I asked Michael Smith to keep watch for a $1,000.00 car for my daughter. 2 days later he called me to come look at a car. I got a complete history of the car from Michael, a tour of the service dept. Michael delivered the car to me a few days later so that it would be a suprise for my daughter.I received a follow up letter and phone call to see if I had concerns or questions about any part of the process. Enclosed in the letter were free carwash cupons.All this for a $1,000.00 car! Everyone should go talk to Michael at Ft. Wayne Toyota, Lexus.......  R.E., Fort Wayne

 

MICHAEL SMITH PROVIDED A FRIENDLY AND PROFESSIONAL SALES EXPERIENCE.MICHAEL ANSWERED ALL OF OUR QUESTIONS AND OFFERED ADDITIONAL INFORMATION TO ASSIST US IN MAKING OUR SELECTION AND PURCHASE. AFTER THE SALE HE HAS CONTINUED TO HELP US WITH THE RECALL ISSUES AND OTHER SERVICE NEEDS. WE HAVE RECOMMENDED MICHAEL TO FRIENDS THAT WERE LOOKING INTO BUYING A NEW CAR.  D.R.


I would like everyone to know, that is looking for new or used cars, that the only place to go is Ft. Wayne Toyota. I went in looking for a fun car to drive in the summer, so I didn't want to be pressured to look at anything if i didn't see something that I thought I could not live without.Michael came out and asked to help me,but after hearing my shopping intentions, he just stepped back and let me look, when he saw me climb into the car, that needed to be siting in my driveway, he came over and asked if I wanted to take it for a ride. That was the most unpressured ride I have ever had. He made me feel very comfortable, and at ease. I have never had to bring it in for service(other than up keep). Michael made me feel like a Queen as he presented me with the keys to my Car(I even think there was red carpet!) Ft. Wayne Toyota is definitly a 'Your in the Family'experience. Just say'Pass the Turkey and Mashed Potatoes'!!  S.A., Wabash


 Michael Smith helped us to get into a brand new 2011 Camry and out of a Rav 4 lease almost 9 months early with ease and a strong willingness to help. I would highly recommend Michael Smith to anyone who is in need of a vehicle at Bob Rohrman Ft. Wayne Toyota/Lexus. My wife and I had only 1 day to get this done prior to leaving for a long vacation and Michael had every thing ready for us when we arrived in the morning. He did all of the negotiating with the sales manager and kept the process stress free for my family. A huge thank you to Michael Smith and his sales team at Ft. Wayne Toyota - we look forward to doing business with you for many years to come. Thanks so much!  M.S.

 

I originally started this deal with Brandon but do to scheduling problems ended up working with Michael. Would also like to than Dan who is the finacial person for offering incentives to the purchase of this vehicle. A very good experience.Thanks Guys Good Job. M.F.

 

Mr. Michael Smith and the entire Toyota team were awesome. The whole process was actually fun! No pressure...we were treated like family and friends. Would definitely do business again. Special commendation to Mr. Smith who I feel went above and beyond for us.Highly recommended!  J.L.


Just a note to tell you how much I love the Corolla you sold me last week.  We took it to Michigan and got very good gas mileage and were very comfortable throughout the trip.  Thanks! S.G.


Just wanted to say thank you so much for all your time and patience! You did a great job helping me, Muchas Gracias Amigo! K.N

Client Letters & Emails

"Toyota Landcruiser"

My Dad picked up our Toyota Landcruiser back in 1997, he handed me over the keys in high school, we've driven that tank all over the country and it still rides like a champ. The vehicles at Fort Wayne Toyota can handle anything!

Drew Blumenherst

"Cruisin' in My Corolla"


Having driven Corollas for more than 20+ years, you begin to take for granted how reliable the Toyotas are.  Whether shopping, hauling the kids back and forth to school or other activities, taking long trips to visit family my Corollas have done the job while keeping me and my family safe.  The '87, '89 and '95 Corollas made great first cars for our daughters and still were worth something when we traded them in with 100,000+ miles.  The 2011 Corolla S is an amazing car with great features and safety.  Toyota has been a legacy for our family.  There's nothing better on the road!

Barb Richards